Frequently Asked Questions

General Product Information

1. What is the 1500kg High Lifting Pallet Truck used for?
This high-lift pallet truck is ideal for lifting loads up to 1500kg to a comfortable working height, reducing strain during loading, unloading, or assembly processes.

2. What is the maximum lift height?
It offers a lift height of up to 800mm, suitable for waist-level work, improving ergonomics in warehouses, workshops, and production lines.

3. Can this pallet truck lift closed-base pallets?
No, this model is designed for open-base pallets only, due to its scissor-lift leg structure which cannot support the bottom boards of closed pallets.

4. What is the construction material?
It is constructed from heavy-duty steel with a corrosion-resistant powder-coated finish, built for durability and frequent industrial use.

5. Does it feature stabilisers?
Yes, automatic stabilisers engage at raised heights to ensure maximum safety and prevent tipping during use.

Usage and Operation

6. How is the pallet truck operated?
The truck uses a manual hydraulic pump mechanism, operated by the handle. The handle is also used to steer and lower the load safely.

7. Is it easy to manoeuvre?
Yes, the large rear wheels and ergonomic handle make it easy to move when the load is lowered. When raised, the stabilisers lock the unit in place.

8. What pallet sizes are compatible?
It is compatible with standard open-base pallets, typically in Euro or UK sizing formats. Ensure the fork dimensions match your specific pallet type.

Maintenance and Care

9. What kind of maintenance is required?
Routine maintenance includes checking for hydraulic leaks, lubricating the pump mechanism and axles, and ensuring the wheels and stabilisers are functioning correctly.

10. Is the hydraulic pump serviceable?
Yes, the hydraulic unit is designed for long-term use and can be serviced or replaced if needed. Contact Liftruck UK for parts and servicing support.

Purchasing and Delivery

11. What is the delivery timeframe?
Delivery is typically 1–2 business days, depending on stock and your location.

12. Can I order multiple units?
Yes, bulk orders are welcome. Contact our sales team for pricing and availability for multiple units.

13. How do I place an order?
Please call 0800 458 8025 or email info@liftruck.co.uk to speak to our friendly team and place your order directly.

Safety and Regulations

14. Does the pallet truck meet UK safety standards?
Yes, it is CE marked and fully compliant with UK and EU regulations for manual lifting equipment.

15. Are operating instructions included?
Yes, a comprehensive user manual is included with every unit, outlining correct usage, safety tips, and maintenance guidelines.