Frequently Asked Questions

General Product Information

1. What is the Electric Rough Terrain Pallet Stacker used for?
This stacker is designed for lifting and moving palletised loads across uneven or outdoor surfaces, such as construction sites, farmyards, and yards where standard pallet trucks struggle.

2. What is the maximum lift capacity?
The rough terrain stacker can typically lift up to 1200kg, depending on the model configuration and terrain conditions.

3. What are the lift height options?
Lift heights generally range between 1600mm and 2500mm, suitable for loading vehicles or stacking at moderate heights outdoors.

4. What type of wheels does it have?
The unit features large pneumatic tyres designed to absorb shock and provide excellent grip on gravel, dirt, grass, and other rough terrains.

5. Is it suitable for indoor use?
While designed for rough outdoor use, it can be used indoors in large, ventilated areas. However, its size and tyre type may not be ideal for confined or smooth indoor warehouse settings.

Usage and Operation

6. How is the stacker powered?
This unit features a battery-powered electric lift mechanism with manual traction or semi-electric drive depending on the model. Controls are mounted on a handle or tiller arm for ease of use.

7. Can it handle inclines or ramps?
Yes, this rough terrain model is built to handle moderate inclines and rugged surfaces. Always check gradient tolerances in the technical manual for safety.

8. Is operator training necessary?
Yes, all operators should be trained to use electric stackers safely, especially in outdoor or uneven environments.

Maintenance and Care

9. What regular maintenance is required?
Routine maintenance includes battery checks, tyre pressure and condition checks, inspection of hydraulic components, and lubrication of moving parts.

10. How is the unit charged?
The stacker includes an appropriate battery charger that connects to a standard UK 240V outlet. Charge time may vary depending on battery size.

Purchasing and Delivery

11. What is the standard delivery time?
Delivery is typically 2–3 business days depending on stock levels, configuration, and location.

12. Are custom lift heights available?
No, this model comes in standard configurations and is not customisable.

13. How do I place an order or get more help?
Call us on 0800 458 8025 or email info@liftruck.co.uk to speak with our sales and technical support team.

Safety and Regulations

14. Does the rough terrain stacker meet safety standards?
Yes, it complies with relevant UK and EU regulations, and comes CE certified for workplace safety and performance.

15. Is a user manual provided?
Yes, each unit includes a comprehensive user manual with full operational guidance, maintenance instructions, and safety protocols.